Shipping policy

Within Australia

Zennara ship all orders using Australia Post from our studio.
We use the Australia Post costings for our postage costs.

Processing Time:

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods:

We offer various shipping options, including standard and expedited shipping. Shipping methods and costs will be calculated at checkout based on your location and the weight of your order.

Shipping Costs:

Shipping costs vary depending on the selected shipping method and destination. Customers will be informed of shipping fees at checkout before completing their purchase.

Order Tracking:

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our shipping partner’s website.

If you haven't received a tracking confirmation from us, please check your spam folder and if it's still not there, contact us.

We reserve the right to update or modify our shipping policy at any time. Any changes will be reflected on this page.

If you have any questions regarding our shipping policy, please feel free to contact our customer service team for assistance.

Thank you for shopping with us!